1.
Back up and save all important documents and files to an external disk, flash drive, or cloud storage system.
Restoring the original factory settings will erase all personal data from the computer.
2.
Power off your computer and disconnect any extra accessories or peripherals.
This includes printers, scanners, network cables, and USB drives.
Remove your laptop from its docking station, if applicable.
3.
Power on your computer and press F8 repeatedly when the Dell logo displays on-screen.
This opens the Advanced Boot Options menu.
If the Advanced Boot Options menu fails to open, restart your computer and try again.
4.
Select “Repair Your Computer” using the arrow keys, then press “Enter.”
This opens the System Recovery Options menu
5.
Select a keyboard layout and click “Next.”
6.
Sign in as a local user or the administrator, then click “OK.”
7.
Select either “Dell Factory Tools” or “Dell Factory Image Restore,” then click “Next.”
This opens the Confirm Data Deletion menu.
8.
Place a checkmark next to “Yes, reformat hard drive and restore system software to factory condition,” then click “Next.”
Windows 7 will begin restoring factory settings, which will take at least five minutes to complete. When finished, Windows will inform you the computer has been restored to a factory-new condition.
9.
Click on “Finish.”
Your computer will restart and the Windows 7 setup wizard will display on-screen.
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